At BoostPay88, we treat the privacy of every Malaysian player with the same seriousness we bring to platform security. This Privacy Policy sets out exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your own information.
A summary of our core data protection principles. Please read the full policy below for complete legal details.
BoostPay88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to operate, improve, and secure our platform.
All data transmitted between your device and BoostPay88 servers is protected by industry-standard 256-bit SSL encryption. Your personal and financial information travels securely at all times.
Malaysian players have the right to access, correct, export, or request deletion of their personal data at any time by contacting our support team — no complicated processes, no unnecessary delays.
You may withdraw your consent to receive marketing communications from BoostPay88 at any time. We will honour opt-out requests promptly and without affecting your ability to use platform services.
We only share your data with carefully vetted third parties where strictly necessary — such as payment processors (Maybank, CIMB, DuitNow, FPX) and identity verification services required by law.
We review and update this Privacy Policy regularly. When material changes are made, registered BoostPay88 members will be notified by email or via a prominent notice on the platform.
This Privacy Policy (hereinafter referred to as "this Policy" or "the Privacy Policy") is issued by BoostPay88 (hereinafter referred to as "BoostPay88", "we", "our", or "us") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the BoostPay88 platform, accessible at https://boostpay88.cam (the "Platform").
We are committed to protecting the privacy and personal data of all registered users and visitors, with particular care for our Malaysian player base across Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and beyond. This Policy explains in plain, transparent terms what data we handle, the lawful purposes for which we handle it, and the rights you hold as an individual whose data we process.
This Privacy Policy is to be read alongside our Terms and Conditions and Responsible Gambling Policy, all of which together constitute the full legal framework governing your relationship with BoostPay88. By registering an account or otherwise using the Platform, you confirm that you have read this Policy and consent to the collection and use of your personal data in the manner described herein.
In this Privacy Policy, the following terms shall carry the meanings ascribed to them below:
| Term | Definition |
|---|---|
| "Personal Data" | Any information that identifies or is capable of identifying a living individual, either directly or in combination with other available data. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, or deletion. |
| "Data Controller" | BoostPay88, which determines the purposes and means of processing personal data collected through the Platform. |
| "Data Subject" | The individual to whom personal data relates — in the context of this Policy, this refers to registered Members and visitors to the BoostPay88 Platform. |
| "Third Party" | Any natural or legal person other than BoostPay88 and the Data Subject — including but not limited to payment processors, identity verification services, and game content providers. |
| "Cookies" | Small text files placed on a user's device by the Platform for purposes including session management, analytics, and personalisation. |
BoostPay88 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect are as follows:
| Data Category | Specific Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., MyKad) | Account registration, age verification (21+), KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, support, marketing (where consented) |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Platform security, fraud detection, service optimisation |
| Usage Data | Login timestamps, pages visited, games played, bet history, bonus usage | Responsible gambling monitoring, personalisation, dispute resolution |
| Communications Data | Records of live chat and email support interactions, complaint records | Support quality assurance, dispute resolution, legal compliance |
| Verification Documents | Copies of MyKad, passport, utility bills, bank statements submitted for KYC | Identity verification, regulatory compliance, fraud prevention |
BoostPay88 collects personal data through the following means:
You provide personal data directly to us when you:
We also collect certain technical and usage data automatically when you access or use the Platform, through the use of cookies, web server logs, and similar tracking technologies. This data includes your IP address, device identifiers, session data, and browsing behaviour on the Platform. Please refer to Section 8 (Cookies & Tracking) for full details.
In some circumstances, BoostPay88 may receive personal data about you from third parties, including identity verification service providers, fraud detection agencies, and payment processors, where this is necessary to verify your identity, detect fraud, or comply with legal obligations.
BoostPay88 processes your personal data for the following specific purposes:
BoostPay88 will not process your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing another lawful basis for doing so.
BoostPay88 processes personal data only where we have a valid legal basis for doing so. The legal bases on which we rely are as follows:
BoostPay88 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may, however, share your data with the following categories of third parties where strictly necessary:
In order to process your deposits and withdrawals, we share the minimum necessary financial information with our payment processing partners, including FPX, DuitNow, Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, and GrabPay. These providers are contractually required to handle your data securely and in accordance with applicable regulations.
Where identity verification is required, we may share your identity documents and personal details with approved third-party KYC service providers. These providers are engaged solely to verify the accuracy of the information you provide and to support our regulatory compliance obligations.
Third-party game studios that supply content to the BoostPay88 platform may process limited technical data (such as session identifiers) for the purposes of game delivery and result verification. These providers do not receive personally identifiable information such as your full name or financial details.
We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where we reasonably believe such disclosure is necessary to prevent or investigate illegal activity, fraud, or a breach of our Terms and Conditions.
BoostPay88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit our website. They enable core functionality such as keeping you logged in between sessions, as well as analytics and personalisation features.
Most web browsers allow you to manage your cookie preferences through their settings — including the ability to block or delete cookies. Please note that disabling essential cookies will impair your ability to use core Platform features such as logging in or completing transactions. Disabling analytics or preference cookies will not affect core functionality.
BoostPay88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in a manner that prevents identification. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes.
BoostPay88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Notwithstanding the foregoing, no method of electronic transmission or storage is completely secure. While we take our data security obligations seriously, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify affected users in accordance with applicable legal requirements.
As a registered BoostPay88 member and a data subject, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.
You have the right to request a copy of the personal data BoostPay88 holds about you, together with information about how it is being used.
You have the right to request that inaccurate or incomplete personal data held by BoostPay88 be corrected or updated without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on your consent or a contractual necessity, you may request a copy of your personal data in a structured, machine-readable format.
Where we process your data on the basis of consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
BoostPay88 is strictly intended for users aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. During the account registration process, all Users are required to confirm their age and to submit identity documents for verification.
In the event that BoostPay88 becomes aware that personal data has been collected from a person under the age of 21 without verified parental or guardian consent, we will immediately suspend the relevant account, delete the associated personal data to the extent permissible under our legal obligations, and return any deposited funds to the source account.
If you have reason to believe that a minor has created a BoostPay88 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action. We take underage gambling and the protection of minors extremely seriously.
In certain circumstances, your personal data may be transferred to and processed by systems or third-party service providers located outside of Malaysia. This may occur, for example, in connection with game content providers operating from other jurisdictions or cloud infrastructure services.
Where such transfers occur, BoostPay88 takes appropriate steps to ensure that your personal data receives a level of protection equivalent to that provided within Malaysia. These steps include the use of contractual data protection clauses with third-party recipients and conducting due diligence assessments of recipient jurisdictions' data protection standards.
By using the BoostPay88 Platform and agreeing to this Privacy Policy, you consent to the transfer of your personal data to third-party service providers in other jurisdictions, subject to the protections described in this Section.
BoostPay88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The effective date of the most recent version will always be displayed at the top of this Policy.
Where changes are material — meaning they meaningfully affect your privacy rights or the way we process your personal data — we will provide advance notice to registered members by email or via a prominent notification on the Platform. For minor, non-material changes, the updated Policy will be published on this page without individual notification.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your data subject rights as described in Section 11, please contact BoostPay88 through the following channels:
We are committed to handling all privacy-related enquiries professionally, confidentially, and in a timely manner. All formal data subject requests will be acknowledged within two (2) business days and responded to in full within thirty (30) calendar days from the date of receipt, subject to any extensions permitted by applicable law.
For concerns about responsible gambling, self-exclusion requests, or limit-setting assistance, please visit our dedicated Responsible Gambling page.
Our support team is on hand 24/7 to answer your data privacy questions or to help you exercise your rights as a data subject. You can also visit our FAQ page for answers to common queries from Malaysian players.
For players aged 21 and above only. Please gamble responsibly. BoostPay88 supports responsible gambling.